PBS is a solution providing service primarily focused on the hospitality industry.
Our strengths are c
hannelled towards
3 major areas namely



For increased profitability and return on investment to be achieved. Training is a key factor and an on-going need in your business.

Equipping staff to deliver internationally acceptable service standards required to satisfy the discerning customers of today is a must have.

Achieving the Outcome

We undertake a variety of ways of ensuring that the training is given on the correct standards and in the correct manner. By using various styles of training, developing best operating procedure manuals for management usage as well as staff focused “Steps to perfect delivery” tools and tests. 

Our trainings are grouped below:

  • Skills Training 
    Department specific training achieved through a combination of theory and practical sessions.
  • Behavioral Training
    Telephone Etiquette, Courtesy, Guesy Service, Guest Interraction.
  • Supervisory Training
    Skill and management know how geared towards managers and owners who want to run their own business.
Image description